Goldwell

    CONSULTATION Noun The action or process of formally consulting or discussing. We believe consultation is key, it is not done through talking in a mirror or simply saying “what colour do you want” or “same again” Sitting face to face mirroring body language and making good eye contact are just the start. A warm welcome to reassure the clients if they are nervous always gives a great first impression. A perfect salon consultation is not easy, the team member need to analyse a lot of information quickly, they need to listen, they need to understand the requirements and they need to confirm backRead More →